Frequently Asked Questions

1. What types of storage units do you offer? Safe Harbor Self-Storage offers a variety of unit types to suit different needs, including indoor climate-controlled units, standard drive-up self-storage units, and dedicated storage options for boats and RVs.

2. Do you have climate-controlled storage available? Yes, the facility provides premium climate-controlled storage units. These units are located indoors with street-level access and are designed to protect temperature-sensitive items—such as wooden furniture, electronics, artwork, and documents—from fluctuating temperatures and humidity.

3. When can I access my storage unit? Tenants enjoy 24-hour access to their belongings. You can visit your unit at any time, day or night, offering maximum convenience for your schedule.

4. Is the facility secure? Yes, security is a top priority. The facility features onsite security, digital video surveillance, and a secure SSL website for protecting personal information. These measures are in place to ensure your property remains safe and protected.

5. Can I rent a storage unit online? Absolutely. The website allows you to rent a unit entirely online. You can select your unit, complete the rental process, and manage your account from your phone or laptop without needing to visit the office first.

6. Is online bill pay available? Yes, you can manage your payments from the comfort of your own home. Safe Harbor Self-Storage offers 24/7 online bill pay, making it quick and easy to stay on top of your rental payments.

7. Do you offer storage for vehicles like boats and RVs? Yes, the facility specializes in Boat & RV storage. They offer specific outdoor parking and storage solutions designed to accommodate larger recreational vehicles when they are not in use.

8. What are the benefits of drive-up access? Drive-up access allows you to pull your vehicle directly up to the door of your storage unit. This feature makes loading and unloading heavy or bulky items much easier and faster compared to indoor units that might require navigating hallways.

9. Do you offer tenant protection plans? Yes, Tenant Protection is available. This service provides an added layer of security for your stored items, giving you peace of mind against unforeseen events.

10. Where are your facilities located? According to the website, Safe Harbor Self-Storage currently operates two locations in Maine:

• Lebanon Location: 1390 Carl Broggi Hwy, Lebanon, ME 04027

• Biddeford Location: 41 Main Street, Biddeford, ME 04005

• Average Price: $200 – $285 per month.

• Range: You can find "no-frills" drive-up units starting around $168, while climate-controlled units at major chains often run upward of $300.

The absolute cheapest method is Outdoor Parking (for vehicles) or Non-Climate Controlled Drive-Up Units (for household goods).

• For Vehicles: Renting an outdoor parking space is the cheapest option, typically costing $50–$85 per month in these areas. This is significantly cheaper than renting an enclosed unit for a car.

• For Household Goods: A Drive-Up, Non-Climate Controlled unit is the most budget-friendly enclosed option.

Yes. A 10x20 unit is roughly the size of a standard one-car garage.

• It fits: Most sedans, SUVs, crossovers, and compact pickup trucks.

• It might not fit: Large heavy-duty trucks (like an F-350), long vans, or vehicles with extended trailers.

• Requirement: Most facilities require the car to be in working condition, registered, and insured to be stored inside a unit.

You will generally need a 10x20 to 10x30 unit, depending on how furnished the house is.

• 10x20 (Minimum): This can hold the contents of a 3-bedroom home if you are a skilled packer, disassemble furniture (bed frames, tables), and stack boxes floor-to-ceiling. It will be a very tight fit with no room to walk between items.

• 10x25 or 10x30 (Recommended): This is the safer choice for a fully furnished 3-bedroom home, especially if you have appliances (washer/dryer, fridge), garage items (lawnmower, tools), or large furniture that cannot be broken down. It allows for a small aisle to reach items in the back.